Privacy policy

Check Deals. Email: . We are the controller of the information described here.

When you book: your name, email, phone (optional), dates, number of guests, the room and any note you write. Card payments are handled by Stripe, so we never see your card number.

When you contact us: your name, email, booking reference and message.

When a property applies or signs in: contact name, email, phone and property details.

Visits: we count page views without cookies, using a code made from your IP address and browser that changes every day and cannot be turned back into your IP address.

Analytics and ads (only if you say yes in the cookie banner): Google Analytics, Microsoft Clarity and the Meta Pixel collect how you use the site.

To make and manage your booking and send booking emails (contract).

To answer messages, prevent fraud and spam, keep the site secure and improve it (legitimate interests).

To run analytics and advertising cookies (your consent, which you can withdraw at any time from Cookie settings in the footer).

To keep records for tax and accounting (legal obligation).

The property you book, so it can host you.

Service providers who work for us: Stripe (payments), Resend (emails), Cloudflare (spam check on forms), our hosting provider, and, only with your consent, Google, Microsoft and Meta.

Some of these providers are outside the UK. Where they are, they are covered by UK adequacy rules or the UK international data transfer agreement.

We never sell your information.

Bookings: 6 years after the stay, for tax records. Messages and property applications: 2 years. Visit counts: 13 months. Backups: 14 days. Analytics data: as set by each provider.

You can ask for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw consent. Email . We reply within one month.

If you are unhappy with how we handle your information you can complain to the Information Commissioner’s Office (ico.org.uk).