Terms of use

Check Deals. Email: .

Check Deals helps you find and book places to stay in London. We are not the hotel. Each stay is run by its own owner (“the property”).

Book on our site: you choose dates and a room and book with us. Your stay is a contract between you and the property. We take the booking, and payment where online payment is shown, on the property’s behalf.

Book with a partner: some stays have a “View deal on …” button. You leave our site and book with that partner (for example Booking.com) under their own terms and prices. We may earn a commission. It never changes your price.

Prices are in pounds sterling and include VAT. The total for your dates is shown before you book. If a price is shown wrongly because of an obvious error, we will tell you and you can cancel for free.

Some stays take a booking request: nothing is charged, and the property confirms or declines by email, normally within one working day.

Some stays take payment online through Stripe. Your booking is confirmed when the payment goes through. We do not see or store your card number.

Where a stay says “Pay at the hotel”, you pay the property directly on arrival.

Unless the stay shows different terms, you can cancel for free until 48 hours before check-in, from the My booking page or by contacting us. Paid bookings are refunded to the card you used, usually within 5 to 10 working days.

After that time, or if you do not arrive, the property may keep the full price. To change dates, cancel and book again, or contact us and we will ask the property.

If a property cannot provide your stay, we will tell you as soon as we can and refund anything you paid.

Check-in and check-out times, house rules and any deposit are set by the property and shown on its page. Please follow them. The property may refuse guests who break them.

After your stay you can leave a review from the My booking page. Reviews must be honest and about your own stay. We check reviews before they appear and may remove ones that are abusive, unrelated or not genuine.

Please do not misuse the site, copy its content for commercial use, or try to break its security. We may suspend access for anyone who does.

We take reasonable care to show accurate information supplied by properties and partners, but the property is responsible for the stay itself.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else that cannot be limited by law, and nothing affects your statutory rights as a consumer.

If something goes wrong, contact us at or through the Contact page with your booking reference. We aim to reply within 2 working days.

These terms are governed by the law of England and Wales, and the courts of England and Wales. If you live elsewhere in the UK you may also bring a claim in your local courts.